Privacy Policy

Privacy Policy

At Raptor Casino (the "Company" or "Site"), we are committed to maintaining the trust of our users by safeguarding your personal data in accordance with applicable laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial regulations. This Privacy Policy explains how we collect, use, disclose, retain, and protect information related to our services.

Collection and Use of Personal Data

We may collect various types of information when you:

1. Visit the Site: Your device's IP address, browser type, language settings, operating system details, screen resolution, and interaction with our website (e.g., pages visited).
2. Create an Account or Sign in:
   • Email Address
   • Password
   • Date of Birth
   • Country/Province (where applicable)
3. Engage with Our Services: We process data to provide the Site's functions, personalize your experience, and enhance security.

Purpose-specific Data Processing

1. Authentication: To verify account ownership or sign-in credentials.
2. Personalized Experience: Tailor content based on individual preferences, such as games recommended for you (RNG-based).
3. Marketing and Promotions: Send promotional materials (newsletters, email marketing campaigns) to enhance engagement.

Data Storage

Your data is stored securely in accordance with best practices and applicable laws, including encryption of sensitive information at rest and secure access controls. We limit the retention period for your personal data; specific periods are set based on legitimate business needs or requirements imposed by applicable law (e.g., tax records). In any case, we will not retain data longer than necessary.

Data Sharing

We may share your data with third-party service providers (like payment processors) as needed to deliver our services. These entities agree to safeguard and manage personal information in compliance with our instructions and applicable laws.

Cookies and Other Technologies

Our website uses cookies (both session-based and permanent types), analytics tools, and similar technologies for functionality, performance improvement, targeted marketing (on-site or external third-party networks).

Data Subjects' Rights

As a registered user or Site visitor, you have the following rights:

1. Right of Access: Obtain information about your collected data.
2. Right to Erasure/Rectification: Request removal or correction of inaccuracies in stored personal information.

Exercising these rights will be subject to reasonable time frames and access limitations (in accordance with applicable laws).

Security

The Company takes every precaution necessary to maintain security standards compliant with best practices, including encryption technologies for transmission protection.

We have implemented a system of checks that ensure the confidentiality, integrity, and availability of your data.

You should note, however, our services operate from an offshore location (Curaçao), subjecting some aspects to less stringent regulatory control compared to government-run platforms operating within Canada's provinces.

Change or Update

This Privacy Policy will be modified periodically as necessary. The updated terms apply once posted and communicated through the Site. By using the service, you acknowledge your acceptance of any changes or updates in compliance with applicable law.

Please contact us via email for:

• Clarifications about this Privacy Policy
• Inquiries regarding your personal data
• Exercise of your rights under PIPEDA/Canada

Your attention to our Privacy Policy and any subsequent changes will be acknowledged in order to ensure we can provide you with a safe, secure online experience at Raptor Casino.